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E&E Customer Success Story: Enhancing Document Management for a Leading Oil & Gas Company in Romania

A major player in the Romanian oil and gas sector, part of a large group with operations in over 15 countries and a retail network of over 1,000 fuel distribution points across Romania, Georgia, Bulgaria, and Moldova.

The Challenge

The company struggled with:

1. Lack of flexibility in old business applications.

2. High costs and inefficiencies due to paper-based processes.

3. Poor control over core business processes.

4. Compliance issues related to document management.

The Solution

PGI deployed a robust ECM solution tailored to the company's needs, including:

1. Task Management: Automating task assignments and approvals.

2. Contracts & Procurement Management: Streamlining contract creation, approval, and management processes.

3. Compliance & Procedure Management: Ensuring regulatory compliance through controlled document management.

4. Board Management: Enhancing the efficiency of board meetings and decision-making processes.

5. Litigation Management: Centralizing and formalizing the litigation management process.

Key Highlights of the ECM Project:

1. Automation: Implemented automated workflows for various business processes.

2. Integration: Seamlessly integrated with existing enterprise applications (SAP, Oracle).

3. User Onboarding: Onboarded over 7,000 users across the organization.

The Results

The ECM project delivered significant benefits:

1. Operational Efficiency: Streamlined processes, reducing the time and cost associated with document handling.

2. Enhanced Control: Improved control over business processes and compliance management.

3. Cost Savings: Reduced costs related to paper management and manual operations.

4. Improved Collaboration: Facilitated better collaboration across teams and departments.

Conclusion

The ECM implementation by PGI transformed the company's document management capabilities, leading to significant improvements in efficiency, control, and cost savings, positioning the company for continued success in the competitive oil and gas industry.


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