PGI Romania: Strategic Hub Driving Global Projects
Author: Ioana Nita
Doru Nica, Planet Group International: In Romania we have the strategic decision-making hub for the entire group, delivering final solutions, not IT engineers. We have major projects in Poland and Qatar as well as locally. In 2025 we aim for 20% business growth.
“In Romania there have been, and still are, IT companies that basically deliver resources, just like raw wood is shipped to Austria in its raw form and the furniture is made there. At PGI, we deliver the final solution. We talk to the client and deliver the complete solution. We charge for a solution, not for an IT engineer,” said Doru Nica, Group Head of Sales at PGI.
With revenues of €4 million in 2024 and a local team of fewer than 10 people, the company has managed large-scale projects in Qatar for energy giants and supported the exponential growth of retailers in Poland. PGI is aiming for over 20% business growth in 2025, supported by its Artificial Intelligence division and the expansion of its sales team.
The Cluj-based IT company Ro Planet SRL, which coordinates the activity of the Planet Group International (PGI) group with presence in six other foreign markets, has reached the point of managing large-scale digitisation projects in Qatar, Poland and locally for some of the largest companies in the oil & gas, retail and banking industries. With €4 million in revenues last year, the company operates as a strategic hub that coordinates global teams and
exports complete solutions, in contrast to the classic outsourcing model. From Cluj-Napoca and Bucharest, the company manages teams of specialists in several countries such as Senegal, the Republic of Moldova, Albania, Tunisia and Turkey.
From services for Western markets to a strategic hub in Romania PGI’s story began in 1998 in Cluj-Napoca, with a business model initially focused exclusively on foreign markets. Italian owner Giovanni Pensa founded the company to deliver services to clients in Western Europe, but the maturity gained in complex projects led to a major strategic shift.
This model is complemented by a global structure coordinated from Cluj and Bucharest, where the decision-makers are based. PGI has offices and specialists in the Republic of Moldova (about 20 people), Senegal, Tunisia, Albania and Turkey, with a total of about 65 employees from over 10 nationalities.
“In Romania you will find the decision-makers who set the strategy both for the Romanian market and for the regional market where we operate, namely EMEA. So here are the people who set the strategy in the technical area, the commercial area and the operational area. The decisions are made here for both Ro Planet, which is the Romanian company, and for the group,” said Adrian Vraciu, Strategic Sales Partner at PGI.
The company specialises in a niche area, Enterprise Content Management (ECM) and Business Process Management (BPM), working with globally recognised software platforms such as OpenText, Hyland and ELO Digital, mainly on a no-code/low-code model.
Major projects: from bank optimisation to the first Google Cloud project in Qatar PGI’s expertise can be seen in high-impact projects. For the largest retailer in Poland, the company completely digitised logistics processes for a network of 12,000 stores, with the solution being used daily by 48,000 users. “We implemented a series of applications that helped them completely eliminate paper from the logistics process. Everything is in a digital format, thanks to these applications,” Nica said. This project was a key factor in the client’s growth from 4,000 to 12,000 stores.
On the local market, for a top 5 bank in Romania, PGI implemented solutions used by 8,000 employees, including a corporate loan contract management application that reduced processing time from several weeks to a few days and optimised the activity for several hundred employees.
“The human effort required to process these contracts has practically been halved,” Vraciu pointed out. “This is the gain for the end customer, who sees a loan contract signed much faster, and the bank was able to reallocate employees to other areas where they can bring more value,” Nica added.
For the same bank, PGI also contributed to the implementation of a certified electronic archive, enabling the client to eliminate the printing of documents.
For another top local bank, PGI delivered a document processing solution used by over 5,000 users, which manages over 50 million documents annually.
Perhaps PGI’s most complex recent project is the one carried out for the largest energy company in Qatar.
“We migrated their Enterprise Content Management infrastructure from on-premise (their servers) to Google Cloud. In fact, this was the first Google Cloud project in Qatar. The client requested that any migration to Google Cloud be done by PGI, based on the very good experience they had with us and the confidence that only we could make this project work,” Nica explained, noting that the relationship with this client had been built earlier, PGI being the company that initially implemented their document management system.
“We were the only company with the expertise and know-how about this client’s Enterprise Content Management system because we had installed it before.”
The projects managed by PGI are complex and high-value, falling into the enterprise category.
“Our projects are worth hundreds of thousands of euros or more. We are an important piece of the ecosystem,” Vraciu emphasised.
15% growth in 2024 and a focus on Artificial Intelligence in 2025 The Romanian company Ro Planet SRL recorded a turnover of approximately €4 million in 2024, up 15% compared to the previous year. “Growth in Romania was based on diversifying the product and service portfolio by adopting new technology platforms. In addition, the revenues consolidating the turnover also come from clients of other group companies in countries such as Moldova, Turkey or Tunisia,” Nica detailed.
For 2025, the company aims to continue growing, including through AI projects. “We are looking at growth of over 20%, supported by the AI division and by a developing sales team,” he added, noting that investments in emerging technologies are a priority.
“In the coming years, we aim for sustainable development, focusing on expanding our service portfolio. We prioritise investments in emerging technologies such as artificial intelligence and low-code computing. In the medium term, we aim to expand into foreign markets and develop strategic partnerships,” Nica concluded.
Published in the print edition of Ziarul Financiar on August 11, 2025