Key Capabilities
- Enterprise knowledge experts (RAG) powered by your content
- Intelligent document classification and metadata extraction
- AI risk, governance, and auditability baked into delivery
AI built on information governance, not experimentation
Enterprise Content Management has always been about structuring, governing and extracting value from information. Today, Artificial Intelligence extends this foundation, transforming how organizations capture, process and use content across critical business operations. AI is no longer experimental—it has become a practical capability for organizations ready to operationalize intelligence in a controlled and compliant way.
At PGI, we see AI as the natural next step in operational digitalization. By embedding intelligence directly into ECM and BPM ecosystems, organizations can enhance efficiency, improve decision-making and unlock deeper insights from their enterprise information—without compromising governance or security.
Our AI services are structured into complementary modules designed to address the full lifecycle of enterprise intelligence.
Enterprise Knowledge Experts
Enterprise Knowledge Experts leverage Retrieval-Augmented Generation (RAG) to provide secure, role-based access to internal knowledge stored within ECM platforms. These AI experts enable teams to interact naturally with corporate policies, legal documentation, sales materials or support content, while ensuring responses are grounded exclusively in governed internal data.
Document Intelligence Services
Document Intelligence Services apply AI directly to document processing workflows, automating classification, metadata extraction and content validation. By reducing manual handling of unstructured documents, these services increase processing speed, improve accuracy and prepare enterprise content for downstream automation and analytics.
Intelligent Integrations and Automations
Intelligent Integrations and Automations extend AI beyond documents into business processes. Through AI-powered agents and RPA-driven integrations, organizations can automate complex, document-centric workflows—such as insurance updates, contract negotiations or cross-system data synchronization—embedding intelligence directly into operational execution.
Together, these AI modules enable a pragmatic and scalable approach to artificial intelligence, grounded in enterprise content, aligned with governance requirements and designed to deliver measurable operational value.