Built for Regulated Industries
CentroAI Case IDP: Govern First. Automate Confidently.
Move beyond OCR. End-to-end case orchestration with AI governance and decision traceability.
Speed: Up to 85% cycle time reduction
Control: Tamper-evident audit trail for every decision
ROI: Scale case types without linear cost growth
CentroAI Case IDP is developed and operated under PGI's certified information security and quality management systems.
Where Manual Processes Break Down
Cycle Time
Manual triangulation across multiple documents (ID + Proof + Policy) kills SLA performance.
Compliance Risk
Standard LLMs are black boxes. Regulators demand explainability you can't get from prompt engineering alone.
Cost Scale
Costs grow linearly with volume. Hiring more humans for data entry is no longer viable.
The Backlog
Manual entry error rates (15-20%) create a permanent rework loop that stalls growth.
IDP Built for Regulated Industries
Turn document-heavy case work into consistent, explainable decisions — with human control and regulator-ready evidence.
Automate Decisions
- Ingest multi-document case bundles from upload, ECM, and source systems.
- OCR, extract, and validate to recommend Accept/Reject + reason codes.
Control Risk
- Apply confidence thresholds and policy rules at each step.
- Route exceptions to mandatory HITL review; capture reviewer actions.
Prove Compliance
- Store a tamper-evident decision trace (hash, timestamps, versions, actions).
- Audit reporting + live monitoring (SLA, exceptions, drift).
Measured Results
Use Cases by Industry
One central platform, multiple enterprise use cases. Filter by industry to see prioritized workflows.
KYC/KYB Onboarding (Banking)
Extract KYC docs, enforce policy packs, and produce regulator-ready case evidence.
Accounts Payable (2/3-way Match)
Capture invoices, match to PO/GRN/contract, route exceptions, post to ERP.
Prior Authorization (PA)
Automate PA intake and criteria checks, with clinician review and audit pack.
Collateral Insurance Validation
Validate pledged-collateral insurance against guarantee/credit package rules with evidence and mandatory HITL.
Benefits Applications (Grants/Subsidies)
Automate eligibility checks and decisions with complete audit evidence.
Work Orders + Field Service Evidence
Validate field reports, safety checklists, and close work orders with audit-ready evidence.
Governance & Security
CentroAI Case IDP is developed and operated under PGI's certified information security and quality management systems.
Strict Controls
- ✓ Immutable Audit Trail: Every action timestamped.
- ✓ Change Management: Version controlled schemas.
- ✓ Exception SLA: No case "lost" in shared inboxes.
Infrastructure
- ✓ Data Residency: On-premise/hybrid supported.
- ✓ Granular RBAC: Field-level access control.
- ✓ Observability: Real-time extraction drift detection.
Certified Practices
- ✓ ISO 27001: Information security management.
- ✓ ISO 9001: Quality management systems.
- ✓ GDPR Compliant: Data protection compliance.
Modular Platform Architecture
Assemble robust pipelines using governance-first modules. Replace components without breaking the chain.
Ingestion
Multi-channel intake (API, Email, ECM) establishing the "Golden Source".
OCR & Classify
High-fidelity digitization with page-level separation and confidence scoring.
Metadata Extraction
Normalized entity extraction with optional PII redaction.
Rules + AI Engine
Cross-document consistency checks and explainable business logic.
Task Queue (HITL)
Specialized workbench for efficient "Maker-Checker" exception handling.
Integrations
Pre-built connectors for Core Banking, ECM, and Event Streams.
Governance
RBAC, model drift monitoring, and immutable audit logs.
Data Residency
On-prem or hybrid storage options for strict GDPR compliance.
Integration Architecture
Orchestration Pipeline
Data flows from multi-channel intake through concurrent classification and extraction pipelines. State is maintained asynchronously for long-running cases.
Audit & Decision
Final validation gates trigger either automated decision posting or HITL routing. Every step appends to the immutable audit log.
Gatekeepers
Every step has a "quality gate." Low confidence scores trigger automatic routing. Versions are pinned.
Evidence
Human decisions require justification codes. All data is traceable to policy versions.
{ "passed": false, "rule_id": "income_check_v2" }
Ecosystem Hub
Sits between Systems of Record (Core Banking) and Content Repositories (ECM).
Standard Contracts
Uses REST/gRPC to fetch reference data and push final decisions.
How We Compare
| Alternative | Limitation | CentroAI Advantage |
|---|---|---|
| Manual | Slow, inconsistent, weak audit | Structured human review only for exceptions |
| Classic OCR | Fragile with variations | AI-driven semantic extraction |
| RPA-Only | Brittle UI automation | Stable API-led orchestration |
| Point IDP | Lack of case context | Full case lifecycle management |
Implementation Timeline
Baseline + first production use case in 10-16 weeks. Additional simple cases in about one week.
Design
Discovery & controls setup
Pilot
Build and configure first workflow
Production
Controlled go-live
Scale
New case types in ~1 week
Prove the value before you commit.
Estimate your savings based on your volume and current manual effort. Typically, customers see payback in under 6 months.
Our Promise
We do not charge for the full platform until the pilot proves value. Start with a low-risk scoping phase.
Business Case Builder
Frequently Asked Questions
What is CentroAI Case IDP?
CentroAI Case IDP is an intelligent document processing platform designed for regulated industries like banking and insurance.
How is CentroAI different from traditional OCR?
Unlike traditional OCR, CentroAI processes entire cases (multiple documents) with governance, human-in-the-loop review, and full audit trail.
Can CentroAI be deployed on-premise?
Yes, CentroAI supports on-premise, hybrid, and cloud deployment to meet data residency requirements.
Ready to Govern Your AI?
Stop relying on spreadsheets. Build a foundation Audit and Ops agree on.